Frequently Asked Questions

  • Our standard (large) scans have a resolution of around 3400x2200 pixels resulting in a 6MB JPEG file. We recommend our standard scans for social media posting and 4x5 prints.

    Our XL scans have a resolution of around 5400x3600 pixels resulting in a 20MB JPEG file. We recommend our XL scans for those who wish to have larger files for large prints up to 16x20 and to edit in post.

    Our XXL scans have a resolution of around 4492×6774 pixels resulting in a 50-60MB TIFF file.

    We scan all 35mm film with a Fuji Frontier SP500. This offers a punchy contrast that gives that nostalgic feeling that we love. 

  • C-41 (color) orders are generally completed within 3-7 business days.
    B&W orders are completed within 5-10 business days.

    Scans will be sent once all film rolls are processed and scanned. We don’t offer rush orders at this time.

  • For mail-in orders, full details on how to send in your rolls will be included in your order confirmation.

    We are working on adding prepaid shipping as an option in the future!

  • Yes! Please send the camera as is.

  • We’ll email you a WeTransfer link to download your scans. The link is valid for 12 months.

  • If your roll is unexposed and comes out blank, we’ll refund you the cost of your scans.

  • We pride ourselves in color grading and adjusting density throughout the scanning process for a more consistent look. We can also work with you over time to learn your style of photography and adapt our scanning techniques to complement your work.